Deliver to -

• Sunshine Coast and surrounding areas
• Gympie and surrounding areas
• Maryborough and surrounding areas
• Country Areas - Miles, Bollon, Roma, Goondiwindi, Birdsville, Winton, Bileola anywhere that Australia Post delivers to
• Other States of Australia - Western Australia, South Australia, Northern Territory, A.C.T., New South Wales, Victoria, Tasmania, and anywhere in between.
• There is an Australia Post shipping Calculator (in the Checkout) to work out the freight charges.

All orders are shipped within 2 working days. If you have not received an order within 7 days, please notify us by email at: info@sunshineconfectionery.com.au

HOT WEATHER PROTECTION

To ensure that your confectionery and chocolates arrive at their destination in the best possible condition, Sunshine Confectionery Outlet may delay the delivery of chocolates for one or two days if the weather is extremely hot on the day the chocolates are ordered. 

Also, if it is a Friday, we will generally attempt to send products on the following Monday so that the products do not sit in a delivery depot over the weekend. 

We are able to put your order in a foam box with an ice pack in a protective bag.  This is usually sufficient to protect the order from heat for the duration of the delivery and is available for an extra $6.00 per order.  We recommend for remote regional area deliveries, to use this method during the hot summer months.

Pick-up Orders -

• you can place your Order over the phone 07 54439440 or send us an email sales@sunshineconfectionery.com.au
• we will pack your Order together for you, and notify you via email, when you Order is ready to be picked up
• your Order can then be picked up from our Store -

Sunshine Confectionery Outlet

For extra large Orders, please ring to confirm that all stock is on hand, to avoid disappointment

International Shipping -

We do not ship overseas, due to postage cost and customs process.

Returns

Your satisfaction is our first priority at Sunshine Confectionery Outlet. If your item is damaged upon receipt or is not as described, we will gladly exchange the item.  All returns are subject to us receiving the item back within 3 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please contact us

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)
• Your name and address
• A description of the item you are returning
• If you wish to exchange it for a different item, please include the name and item number of the replacement item.